Privacy Policy for mohsutra.com

Last Updated: Wednesday, November 26, 2025

At mohsutra.com (“we”, “us”, “our”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from https://mohsutra.com/ (“Website”).
By using our Website, you agree to the terms described in this Privacy Policy.

Information We Collect

We collect the following types of information to process orders, improve our services, and ensure a safe shopping experience:

1.1 Personal Information

When you create an account or place an order, we may collect:

  • Full name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Payment information (processed securely by third-party payment gateways)

1.2 Automatically Collected Information

When you browse our Website, we may automatically collect:

  • IP address
  • Browser type & device information
  • Pages viewed, time spent, and click activity
  • Cookies and tracking data

1.3 Optional Information

If you contact us or participate in surveys/feedback:

  • Feedback messages
  • Reviews
  • Customer support queries

How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Send order confirmations and shipping updates
  • Improve our website functionality and user experience
  • Provide customer support
  • Customize product recommendations
  • Prevent fraud and enhance security
  • Send promotional emails/SMS (you may opt-out anytime)

We never sell your information to third parties.

Sharing Your Information

We may share your data only with trusted third-party partners necessary for our operations, including:

  • Payment gateways: Razorpay, Paytm, etc.
  • Courier & logistics partners: Delhivery, Blue Dart, India Post
  • Analytics providers: Google Analytics, Meta Pixel
  • IT service providers: Hosting and security services

All partners follow strict privacy and data protection standards.

Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance
  • Remember your cart items
  • Understand shopping behavior
  • Provide personalized recommendations

You can disable cookies in your browser settings, but some features may not work properly.

Payment Security

We do not store or process your full card/banking details. All payments are handled by PCI-DSS compliant third-party payment gateways using secure encryption technology.

Data Retention

We retain your information as long as:

  • Your account is active,
  • Required for legal, tax, or business purposes, or
  • Needed to provide services to you.

You may request deletion of your data anytime.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing
  • Disable cookies
  • Request a copy of the information we hold about you

To exercise these rights, contact us at [hello@mohsutra.com].

Data Protection & Security

We implement industry-standard security measures including:

  • SSL encryption
  • Access controls
  • Regular security audits
  • Secure servers

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our Website may contain links to third-party websites.
We are not responsible for their privacy practices.
You should review their policies before providing personal information.

Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date. Continued use of our Website after changes means you accept the updated policy.

Contact Us

If you have questions or requests related to this Privacy Policy, you can contact us at:
https://mohsutra.com/
Email: hello@mohsutra.com
Phone: +91 8588078063
Address: [Business/Shop Address]